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Jomsocial not working on website anymore

10 years 8 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY: Jomsocial is not showing on Joomla site any longer. Website is worldfamilyreunion.com


STEPS TO REPLICATE:
1 Go to worldfamilyreunion.com
2 Loading icon stays on screen.
3 Specific pages are accessible "worldfamilyreunion.com/planning but all Jomsocial pages are not
4 When Member Sign In is disabled in modules main page appears so I assume its all of Jomsocial.
5
RESULT
EXPECTED RESULT: to be fixed
BROWSER

10 years 8 months ago
Licenses:

Hi, Leonel.

You posted in wrong forum category so I moved your thread.
Now, please, edit your first post and provide site credentials.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 8 months ago
Licenses:
JomSocial Expired

I've edited original post and included my site credentials.

10 years 8 months ago
Licenses:

HI, Leonel.

This issue was caused by your template settings.
You enabled optimize css and js.
That damaged your site.
I disabled it and now login form is available.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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