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Various issues on install

9 years 2 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY: Hi there I have two small issues that I can not seem to work my way around. I have listed each below, Additionally where can i find your guide to recreating the demo?

1. Like many others, my users can not upload a avatar or cover photos. When attempting, the process stops at the load bar and then nothing. Clicking close only cancels the process (Screenshot_01.PNG attached)

2. The was no JomSocial Toolbar included on the backend of my site after install. (Screenshot_02.PNG attached)

Thank You,

Terry March

Attachments:
9 years 2 months ago
Licenses:

Hi, Terry.

1. This issue appears when Profile page is set as JomSocial default menu item ID.
Ok, I understand that this doesn't sound clear enough. To make long story short:

- JomSocial pages doesn't have own menu items.
- it's taken by default from lowest menu item ID that is related with JomSocial.
- that's why first menu item that is created OUTSIDE JomSocial Toolbar should be JS frontpage.

I created such a menu item and disabled menu item related with Profile. You need to delete that menu item or change it to menu item alias and point menu item in JomSocial Toolbar menu.

Now I was able to upload avatar: i.imgur.com/gpNtBj6.png
i.imgur.com/FijuxOK.png

2. I created menu but you need to populate it with menu items:

Profile
|— Change Profile Picture
|— Change Profile Video
|— Edit Profile
|— Edit Details
|— Privacy
|— Preferences
|— Customize My Page
Friends
|— Show All
|— Search
|— Advanced Search
|— Invite Friends
|— Request Sent
|— Pending my approval
Groups
Photos
Videos
Events

Create them just like any other Joomla! menu items.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 months ago
Licenses:
JomSocial Active

Wow you are awesome! Thank you for such promptness!

9 years 2 months ago
Licenses:
JomSocial Active

Can you provide any further information regarding the below. What are the menu item type and links to make them work correctly. Screenshot_05.PNG

Also, Additionally where can i find your guide to recreating the demo?


2. I created menu but you need to populate it with menu items:

Profile
|— Change Profile Picture
|— Change Profile Video
|— Edit Profile
|— Edit Details
|— Privacy
|— Preferences
|— Customize My Page
Friends
|— Show All
|— Search
|— Advanced Search
|— Invite Friends
|— Request Sent
|— Pending my approval
Groups
Photos
Videos
Events

Create them just like any other Joomla! menu items.

Thank you again!

Attachments:
9 years 2 months ago
Licenses:

Hi, Terry.

This is basic Joomla! administration so we don't have documentation for it.
As I said you just create new menu item like always in Joomla!.
Then clicking on "Select" in Menu item type filed.
In modal window you choose; i.imgur.com/pAL7ZO6.png
Then choose appropriate item from the list. E.g for profile: i.imgur.com/vX3JSiu.png

Every item on the list is described.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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