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Jomsocial Emails are not going out

10 years 8 months ago
  • John's Avatar
    Topic Author
  • John
  • Offline
  • Fresh Boarder
  • Posts: 23
  • Thank you received: 2
Licenses:
JomSocial Active Socialize Expired

ISSUE SUMMARY:


STEPS TO REPLICATE:
1 Member invites another member to be a friend
2
3
4
5
RESULT
Recipient does not receive email. Jomsocial shows email in queue (for some users). When running cron manually, it says nothing is in queue.

EXPECTED RESULT
Email is sent to member asking them to be a friend.

Could you look at my site and see what is wrong?

10 years 8 months ago
Licenses:

Hi, John.

I'm sorry but I can't replicate your issue. I just registered new member ad sent friend request. I received it after a while:
i.imgur.com/maSh2eq.png

You've set that emails will be sent after page reload. Or you set cron job?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
  • John's Avatar
    Topic Author
  • John
  • Offline
  • Fresh Boarder
  • Posts: 23
  • Thank you received: 2
Licenses:
JomSocial Active Socialize Expired

If I click on the "Forgot Password?" link and type in my email address, I never receive an email.

Moderators: Piotr Garasiński
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