Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
ISSUE SUMMARY:
Joomla installation is blank white pages with no errors showing. This occurred after upgrading JomSocial and then adding events to the component. Currently the DISPLAY ERRORS feature is set to ON at MAXIMUM but no errors are present.
STEPS TO REPLICATE:
1 open my site at
www.antifmradio.com/radio
2 view all pages
3
4
5
RESULT
all pages blank white
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
why dont you just log into my site as an admin like you mentioned previously you guys do and see for yourself?
I dont need to contact the host company for display of errors because i have already accessed all parts of hte site to make sure errors display
a blank WHITE page when all else fails "IS THE ERROR" on Joomla sites.
If you would just log into my site as admin
turn on the JSEVENTS module
then look at the front of the site, youll see its BLANK WHITE
This means the issue is the JS EVENTS module, so................fix it
I disabled caching on your site.
Enabled JS Events module.
Enabled it in module list and...
Module was displayed correctly:
i.imgur.com/nOng9td.png
No blank page.
This module is assigned to js_side_frontpage_bottom module position so it will be displayed only on JomSocial frontpage.
Could you explain how to replicate your issue?
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you