Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

The shows the blank after installed

10 years 8 months ago
  • Saovry's Avatar
    Topic Author
  • Saovry
  • Offline
  • Fresh Boarder
  • Posts: 83
  • Thank you received: 9
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

ISSUE SUMMARY:
After I installed it already, it shows me the blank page...

STEPS TO REPLICATE:
1 admin pae
2 Install JS
3 Click button done
4
5
RESULT



EXPECTED RESULT
BROWSER

Attachments:
10 years 8 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

Can you provide me the latest error log please? what do you see on there?

thank you!

10 years 8 months ago
  • Saovry's Avatar
    Topic Author
  • Saovry
  • Offline
  • Fresh Boarder
  • Posts: 83
  • Thank you received: 9
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

I can log with my administrator page is fine and I can go any page with admin area but when I go to component-->JS, it shows the blank page. And it happens with SEO, it shows the blank page when I go to SEO too.
- it is happen on firefox



- On Chrome when I click the detial

Attachments:
10 years 8 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Seems, you have conflict code.. i need your latest error log, please provide it.. so I can inspect this further.

thank you

10 years 8 months ago
  • Saovry's Avatar
    Topic Author
  • Saovry
  • Offline
  • Fresh Boarder
  • Posts: 83
  • Thank you received: 9
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

* Here is the steps that I get the error with only Jomsocial page
- Edu-Site-database is my old database so I back up it.
- And then I installed a new Joomla, Jomsocial and other software that I used before because I want to use my old databse Edu-Site-database so I import it and change at th configuration.php file...
- And my site still works everything well but only the jomsocial and SEO when I go to them, they always show the blank page.
- I hope these information can help you...

10 years 8 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

I know, but I need the error log, so I can now the error detail or why its blank.. I am not familiar with your cPanel, or can you show me how can I open the error log on your server? I suggest you also contact your sys-admin for this.

thank you!

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW