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User Registration captcha error

10 years 8 months ago
  • Bunmi's Avatar
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  • Bunmi
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ISSUE SUMMARY: After the JomSocial upgrade to v4.1.6, new user registration using the login form cannot be completed due to captcha error "The words you typed did not match the ones displayed. Please try again", please see attached screenshots. Captcha - ReCaptcha is still set as the default captcha in the Site Settings on the Global Configuration screen. The Captcha - ReCaptcha plugin is enabled with the appropriate keys added and Nocaptcha is also enabled on the JomSocial Configuration Site page. Your assistance will be appreciated.


STEPS TO REPLICATE:
1 Click on the "Join us" button on the website (test.migrantnetwork.com)
2 Complete the pages 1 and 2 of the registration form
3 Click on "Next"
4
5
RESULT Allow user to register
EXPECTED RESULT Receives the error "The words you typed did not match the ones displayed. Please try again"
BROWSER Google Chrome, Firefox, Microsoft Edge

10 years 8 months ago
  • Dimas's Avatar
  • Dimas
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Hi Bunmi,

I cant access your development site, its showing "ERR_CONNECTION_RESET" on my browser, can you check it please?

thank you!

10 years 8 months ago
  • Bunmi's Avatar
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  • Bunmi
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Licenses:
JomSocial Active Socialize Active

Hi Dimas,

Please can you try again?, I'm able to access the site with no problem.

Thanks,

10 years 8 months ago
  • Dimas's Avatar
  • Dimas
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Hi Bunmi,

This issue caused by Captcha - ReCaptcha plugin, I already disabled it and its working now.. Actually that plugin is not coming from jomsocial.

thank you

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10 years 8 months ago
  • Bunmi's Avatar
    Topic Author
  • Bunmi
  • Offline
  • Fresh Boarder
  • Posts: 13
  • Thank you received: 0
Licenses:
JomSocial Active Socialize Active

Thanks for your help Dimas as always.

10 years 8 months ago
  • Dimas's Avatar
  • Dimas
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you're welcome :)

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