ISSUE SUMMARY:


STEPS TO REPLICATE:
1 goto any jomsocial page logo is broken
2 goto any regular system page logo works

Hi Matrix,

Where do you set the logo image? currently the logo image url is like this :

src="images/ulo58.png"

src="/images/ulo58.png"

would this be within the template.css file or possible another location. Also if it helps I am using the helix3 framework/template

Hi Matrix,

Would you mind provide me FTP access? and backend access please? I cant login to backend right now, after I fill username and password I always get blank page.

thank you!

ftp details updated. i have a ticket open about whitescreen issue. social pages load white too at this time.

Hi Matrix,

I have problem with your FTP, the login its fine, but its failed to retrieving the folders. Anyway, can you provide me cpanel access, please?

thank you!

I can confirm FTP is working properly. Please advice your client and settings.
Or if anyone else is on at this time I would like to resolve this asap.

Thanks.

Hi Matrix,

I installed eXtplorer on your joomla, since FTP cant be used.

well, I suggest you contact Joomla template developer shaper_helix3, because this issue is coming from their code. which is not using full url source address for the logo image, so it may broken on some page.

thank you