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white screen after admin login

9 years 3 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY:
having is issue were if you log into the backend its just loading a white page. unable to trigger error readout and need to seriously upgrade jomsocial to latest.

STEPS TO REPLICATE:
1goto universalloveorder.info/administrator
2user admin/pass (i'll pm to the proper helper)
3watch as instead of going to admin controls your are redirected to a white page.

9 years 3 months ago
Licenses:

Hi,

seem there is a server issue. please provide me FTP access detail. by editing your first post at this topic and put it at site info section (private)

Regards

9 years 3 months ago
Licenses:
JomSocial Active

as well i must add the social related pages are not loading as well.

9 years 3 months ago
Licenses:
JomSocial Active

updated ftp

9 years 3 months ago
Licenses:

Hi,

here the error message

Fatal error: Call to a member function getUser() on a non-object in /httpdocs/joobi/node/users/class/session.php on line 79

so the issue not with jomsocial.
for temporary fix, please rename /httpdocs/joobi to other name. after that login to backend > extensions > manage, and turn off "all" Joobi.
please contact Joobi for more support

Regards

Moderators: Piotr Garasiński
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