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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Tranfer Content (Users, Videos, Photos etc.) from joomla 2.5.19

10 years 8 months ago
Licenses:
JomSocial Expired

I don't know what was the problem. Please try again now, I have updated the first post with new credentials.

10 years 8 months ago
Licenses:

Hi, NIkos.

Thanks, I'm in.
I've made backup copy of your site.
Installed iJoomla Installer and started tier upgrade.
it was successfully: i.imgur.com/TQrs1uI.png
Now just browse to backend -> Components -> iJoomla Installer and do next step upgrade (just click "Upgrade" button).
Continue till JomSocial will be upgraded to 4.15.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 8 months ago
Licenses:
JomSocial Expired

Thank you for doing that!! I see that there are 3 options to upgrade, "JomSocial Standard","JomSocial Professional","JomSocial Developer" , do I need to upgrade all of them or just "JomSocial Standard" which is the one I bought!!

10 years 8 months ago
Licenses:

Hi, Nikos.

The only you bought... and where your license number is displayed ;)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 8 months ago
Licenses:
JomSocial Expired

My license doesn't appear anywhere. Also I still get the error I mentioned above(" No license identified for this domain. If you have a license, please visit the My Downloads page and enter your domain there. If you don't have a license, please click the Buy Now button to purchase "). I have attached a print screen.

Attachments:
10 years 8 months ago
Licenses:

Hi, Nikos.

That's odd... here is what I see on the same page: i.imgur.com/LowlsRd.png


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 8 months ago
Licenses:
JomSocial Expired

The issue remain. So is it better to press upgrade or do the installation from "com_community_std_4.1.5.zip"??

10 years 8 months ago
Licenses:

Hi, Nikos.

I logged in to your site's backend to finish upgrade process... but it seems you managed it yourself: i.imgur.com/gaRuEXi.png


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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