Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
Did you upgraded Socialize to latest version 2.1.0? If yes, how did you done that?
Did you uninstalled previous version or installed on top of old one?
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
Hi Michal,
I realized that, because i installed in a new clean site and the search box is there, but don't know why in this site is not showing,
I have the last jomsocial installed and i installed on top of the old one.
1. Make safe copy of your site
2. Uninstall Socialize
3. Make sure that all files related with Socialize are removed from ROOT/templates
4. Uninstall JomSocial Toolbar module for Socialize
5. Install Socialize 2.1.0 again
6. Install JomSocial Toolbar module for Socialize
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you