Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Cannot create events

9 years 3 months ago
  • Walter's Avatar
    Topic Author
  • Walter
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active

ISSUE SUMMARY:
Just upgraded to 4.1.4 - When opening JomSocial in the backend, the charts on the Dashboard never load. I am not able to create a new event category - the window to create a new category, only shows partially not giving me the option to type in.
When trying to create a new event on the front end, it keeps loading and it never completes the event. The date fields on the event creation form, don't show a pick calendar, it is needed to type in the dates.

STEPS TO REPLICATE:
1
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER - Chrome and Safari.

9 years 3 months ago
Licenses:

Hi,

please asking your hosting support to installing php extension: intl (Internationalization)
that php extension needed for version check at backend

Regards

9 years 3 months ago
  • Walter's Avatar
    Topic Author
  • Walter
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active

Does it require a specific PHP version?

9 years 3 months ago
Licenses:

Hi,

here the link about that:
php.net/manual/en/intl.requirements.php

Regards

9 years 3 months ago
  • Walter's Avatar
    Topic Author
  • Walter
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active

Current version on my site is 5.6.16

9 years 3 months ago
Licenses:

Hi,

the issue not with php version, but installed php at your site not having extension with name: intl (Internationalization)
your site issue from server it self.

please asking your server support to installing that extension. and set Disabled Functions to none

Regards

9 years 3 months ago
  • Walter's Avatar
    Topic Author
  • Walter
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active

Extension with name: intl has been installed. Problems, however remain the same.
Please my hosting company statement below:

Hi Walter,
We've enabled requested PHP Function - Intl, you can find information about it in your PHP Info in System Information in Joomla!
We've also tested it by using PHP Manual examples ( php.net/manual/en/intl.examples.basic.php ) -
kendallcameraclub.org/intl.php
Regarding Disabled Functions - they're disabled for a reason, as they pose a security treat.


Let us know if you need any specific one and we'll consider if we can enable it.

9 years 3 months ago
Licenses:

Hi,

there is no XML error anymore. and about event and dashboard issues. please turn off EasyBlog Toolbar plugin from joomla plugins manager.
that plugin make internal server error. seem that plugin not uptodate.

Regards

9 years 3 months ago
  • Walter's Avatar
    Topic Author
  • Walter
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active

Hi Albertus,
OK, this was an improvement. I've disabled the easyblog plugin and the dashboard issue appears to be resolved. I was also able to create a new event category.

In the front end, however, I am still not able to create a new event. Under the "Starting Date and Time"and "Ending Date and Time", there is no date picker so I have to type the dates in manually. Is that correct?

Then after clicking on "Create Event" nothing happens, it keeps loading and loading...

9 years 3 months ago
Licenses:

Hi,

seem PWeb AJAX Popup Contact Form module its too old. the javascript from that module made not friendly.
please turn off that module.

Regards

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW