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Licence problem

9 years 3 months ago
  • Kerstin's Avatar
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  • Kerstin
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Licenses:
JomSocial Expired

JomSocial Pro (100012063)
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I can't upgrade my jomsocial

9 years 3 months ago
Licenses:

Hi,

please download latest jomsocial package at jomsocial.com > my account.
unzip it, you can find ijoomla installer + jomsocial at there.

first try to install newest ijoomla installer and try to upgrede jomsocial from there. if still cant, please do it with conventional way.
goto joomla backend > extensions > manage, upload jomsocial package and install it.

Regards

9 years 3 months ago
Licenses:

Hi,

please download latest jomsocial package at jomsocial.com > my account.
unzip it, you can find ijoomla installer + jomsocial at there.

first try to install newest ijoomla installer and try to upgrede jomsocial from there. if still cant, please do it with conventional way.
goto joomla backend > extensions > manage, upload jomsocial package and install it.

Regards

9 years 3 months ago
  • Kerstin's Avatar
    Topic Author
  • Kerstin
  • Offline
  • Fresh Boarder
  • Posts: 25
  • Thank you received: 0
Licenses:
JomSocial Expired

So no more possible to use ijoomla installer ?

I get communicate : Error
This license is invalid. Please contact us for more information!

That is why I open this ticket

9 years 3 months ago
Licenses:

Hi,

there is an issue with ijoomla installer.
I assign this topic to ijoomla installer developer.

for temporary please using joomla conventional way to upgrade.

Regards

9 years 3 months ago
  • Ricardo's Avatar
  • Ricardo
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Licenses:

Hi Kerstin,

Could you grant us Joomla! backend and FTP access?

Edit the first message of this thread and you will see a form to leave us that info.

Thanks!

9 years 3 months ago
  • Kerstin's Avatar
    Topic Author
  • Kerstin
  • Offline
  • Fresh Boarder
  • Posts: 25
  • Thank you received: 0
Licenses:
JomSocial Expired

How I should sent you this information, by mail or ?

we have not only one site, we have more ... I should sent you access to all ?

9 years 3 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Kerstin,

Edit the first message of this topic and you will see a form where you could send us that info.

Send the info of your supported domain.

Thanks!

9 years 3 months ago
  • Kerstin's Avatar
    Topic Author
  • Kerstin
  • Offline
  • Fresh Boarder
  • Posts: 25
  • Thank you received: 0
Licenses:
JomSocial Expired

I have already sent, thank you

9 years 3 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Kerstin,

You were using iJoomla Installer 1.0.3. As soon as I updated it to latest 1.0.5 version it is working again.

Best regards,

Moderators: Piotr Garasiński
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