Always have had this problem where the licenses comes up as invalid. Please fix.

Thank you.

Hi Jim,

Can you try to download the latest package from "my account" page, and override the ijoomla instalaltion with the newest package. If this issue still happens would you mind provide me backend and FTP access, please? we will check it.

thank you!

I downloaded the latest version, did the override, but still get the following message "Error
This license is invalid. Please contact us for more information!"

I have always had this error ever since I purchased your product. Should a new account (different license number) be created?

Hi Jim,

Please provide me backend access and FTP access, we will check it further.

thank you!

Where do I go to add the account info for you to log in?

Hi Jim,

Please you edit your first post www.jomsocial.com/index.php?option=com_k...d=31439&mesid=152191 and put the FTP account there.

thank you!

I have updated my site info so you can get in. I also have a couple of other tickets for my account. Use the same login info for those also.

Thanks.

Please fix my license issue. Site info has already been provided.

Thank you.

Hi Jim,

One of our programmers will help you to fix that. Anyway, if you need to update your site remember that you could use the zipped file you got in the downloaded package and update as any other regular Joomla! extension.

Thanks!

Hi Jim,
There is happen something when our extension try to install the package from the URL we provide.
If I browse the URL, i can download package but if I use Joomla! URL upload for install, and I add the same URL I get:

Warning
Error connecting to the server: SSL connect error
Error
Invalid URL
Unable to find install package

So, I am thinking that there is a setting/restriction on your server.
Just try to install any component using the URL upload way and see what errors gave.

Regards,
Alin

I have had this problem with 3 hosting companies. Could you provide me with more information so I can chat with my hosting service.

Just telling them that there is an SSL error would not provide enough to troubleshoot the problem.

Any detailed information would be greatly appreciated.

Thank you.

Hi Jim,
We still investigate this issue, is happen only on some servers and we look to see if from us or to find the external cause. As soon we will find something, a new version will be out.
You can install component without any issues using the joomla installer.

Thank you for your understanding.
Alin