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Joomla! 3.4.8 Stable installation does not work

10 years 9 months ago
  • Thomas's Avatar
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  • Thomas
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ISSUE SUMMARY:


STEPS TO REPLICATE:
1 Install Joomla! 3.4.8 Stable
2 Try to follow documentation.jomsocial.com/wiki/Installation
3 You wont be able to find System Information
4 You wont be able to find Directory Permissions
5 You wont be able to navigate to Components -> iJoomla Installer component because it just does not exist.
RESULT: Not able to follow the installations steps.
EXPECTED RESULT: To be able to install the software as described on the install steps.
BROWSER

*I can't even add the correct domain to the ticket because right now is just an IP address and is not the definitive domain name, so please get in contact so I can give you the correct Admin URL: *

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
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Hi Thomas,

you should install iJoomla installer first, please you download the Jomsocial package from here www.jomsocial.com/component/digistore/licenses

please you read this documentation documentation.jomsocial.com/wiki/IJoomla_Installer_Installation

thank you!

10 years 9 months ago
  • Thomas's Avatar
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  • Thomas
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The solution provided is invalid, I'm still not able to install the software.

10 years 9 months ago
  • Ricardo's Avatar
  • Ricardo
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Hi Thomas,

I tried to login to your website but I couldn't. Backed area is showing me a blank page. Could you provide me the URL to login?

Remember that iJoomla Installer is part of the package of JomSocial PRO and iSEO PRO. As soon as you unzip the downloaded package you will see a zipped file with that installer. Anyway if you don't want to use the installer you could use the zipped files included in the downloaded package to install the components as any other regular Joomla! extension.

But if you need we take care of the installation process please post the URL of your backend and we will be more than happy to assist you with that.

Best regards,

Moderators: Piotr Garasiński
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