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Users can`t upload VIDEO

10 years 9 months ago
Licenses:
JomSocial Active GURU Expired

ISSUE SUMMARY:


STEPS TO REPLICATE:
1 try to upload any video from your computer - and will see the same....
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

Attachments:
10 years 9 months ago
Licenses:
JomSocial Active GURU Expired

please don`t make upgrade - we have custom there...

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

Please read the doc here documentation.jomsocial.com/wiki/Uploading_Video

You should install FFMPEG on your site and then setup the cron job documentation.jomsocial.com/wiki/Setting_up_Cron_Job

thank you

10 years 9 months ago
Licenses:
JomSocial Active GURU Expired

FFMPEG

give me link from where to get that and how to install - if is not hard for you can you help me for that reason?

thanks

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

I suggest you contact your sys-admin for install FFMPEG, and let me know the FFMPE path then

thank you!

10 years 9 months ago
Licenses:
JomSocial Active GURU Expired

Please help i don`t have sombody near now to help ....

Please....

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
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Hi Gabriela,

You are using inmotion hosting right? please you read this www.inmotionhosting.com/support/communit...te/installing-ffmpeg

Ffmpeg can be installed on VPS and Dedicated servers. Unfortunately, there is a cost of $25 dollars to install Ffmpeg. To install the software yourself, you will need to have root access. Unfortunately, we do not have any knowledge base for installations done as root. If you want root access, you can get it set up through the Account Management Panel. Please see the following link.


thank you!

10 years 9 months ago
Licenses:
JomSocial Active GURU Expired

When i will get that installed - i can come back for cheking?

but why - previous version was working fine - why so many complications???

really in previous versions we had no problems with that....

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
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I am not sure, maybe you share the video before, not upload the video.. because your FFMPEG configuration path is empty on your Video Setting, can you ask your sys-admin for the FFMPEG path please?

also have you setup cron job before?

10 years 9 months ago
Licenses:
JomSocial Active GURU Expired

In prevous jomsocial versions was not so many complications - just uplaoded and it was runing...
i have not setuped cron jobs - just simply upload and run.... now get stuked here - please help with the same.

thanks

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
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Impossible to convert uploaded video without cronjob and FFMPEG...

ok..
- now please you setup FFMPEG by asking your sys-admin / hosting provider support www.inmotionhosting.com/support/communit...te/installing-ffmpeg , let me know the FFMPEG path then
- setup the cron job documentation.jomsocial.com/wiki/Setting_up_Cron_Job

thank you!

10 years 9 months ago
Licenses:
JomSocial Active GURU Expired

Hello
why we need to convert - why to not play what user upload?

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
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Licenses:

this is default behavior, every photo should be generated to mp4 extension, and getting the thumbs on each videos

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