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Why do I get pending mail Alerts on JS admin?

10 years 10 months ago
Licenses:
JomSocial Active AdAgency Expired Socialize Expired

ISSUE SUMMARY:
Why do I get pending mail Alerts on JS admin?
If those not sent yet, when will those mail be sent to the users?

STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

Attachments:
10 years 10 months ago
Licenses:

Hi,

that notifications email to site members.
you need to set cron job to trigger email sending. here the doc:
documentation.jomsocial.com/wiki/Setting_Up_Cron_Job

and you can also, send it manually from jomsocial backend > monitor > mail queue, and click execute cron job buttton.

Regards

The following user(s) said Thank You: Mohamed
10 years 10 months ago
Licenses:
JomSocial Active AdAgency Expired Socialize Expired

I don't know how to do it. Can you do it for please?

10 years 10 months ago
Licenses:
JomSocial Active AdAgency Expired Socialize Expired

I this an issue?

10 years 10 months ago
Licenses:

Hi,

FYI:
you need to marked this topic as pending support instead of customer pending. so I can see this topic at my pending support list.

there is no issue with that notification emails. I saw your site, there is no issue any more:



for cron job setup. please asking your server support about that. you need to put this URL at that cron job task (every 1 hour).
https://[your site domain]/index.php?option=com_community&task=cron

Regards

Attachments:
The following user(s) said Thank You: Mohamed
10 years 10 months ago
Licenses:
JomSocial Active AdAgency Expired Socialize Expired

Ok...
I am doing manually now..
Do I have to give that url you gave it to my hosting provider? What should I do now. I don't understand mater

10 years 10 months ago
Licenses:

Hi,

yes. you need to give that URL to your server support.
that cron job task (URL) need to be executed every 1 hour.

Regards

Moderators: Piotr Garasiński
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