Trying to upgrade from 4.0.9 to 4.1.4 - get blank page

Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated

Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Trying to upgrade from 4.0.9 to 4.1.4 - get blank page

9 years 4 months ago

#150890

Topic Author
Alex
Offline
Fresh Boarder
Posts: 3
Thank you received: 0

Licenses:

JomSocial Active

ISSUE SUMMARY:
I am attempting to upgrade to the latest JomSocial (4.1.4), but in iJoomla installer, once i've entered the license code and click upgrade button, I get a blank page ..... and nothing happens.

Please help !

STEPS TO REPLICATE:
1
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

9 years 4 months ago

#150914

Albertus
Offline
User is blocked
Posts: 3296
Thank you received: 2582

Licenses:

Hi,

please upgrade your ijoomla installer first. or you can upgrade jomsocial from joomla backend > extensions > manage > upload package file.
if jomsocial already exist, the system will be automatically upgrade it.

Regards

Attachments:

Moderators: Piotr Garasiński

Notice

Support Forum

Trying to upgrade from 4.0.9 to 4.1.4 - get blank page

Licenses:

Licenses:

Attachments:

Join 180,000 websites creating Amazing communities

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere