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Ad Agency Pro & iSEO Pro Not installing on Staging site

8 years 4 months ago
  • Tim's Avatar
    Topic Author
  • Tim
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  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Active AdAgency Expired iSEO Expired Socialize Expired

ISSUE SUMMARY: I bought both Ad Agency Pro (recently) and iSEO - I installed on one of our staging sites staging9.juniorgolflist.net and now I need to install and test on our> staging1.juniorgolflist.net < BUT even when I paste licenses numbers in install is *not happening.


STEPS TO REPLICATE: SEE BACKEND Joomla Installer
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RESULT
EXPECTED RESULT
BROWSER

8 years 4 months ago
Licenses:

HI, Tim.

You may use license number only on site under domain you declared here: www.jomsocial.com/component/digistore/licenses
Under "Which domain would you like us to support?"
If you want to install our products on other sites - use traditional method - Joomla! installer.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Alin Dinca
8 years 4 months ago
  • Tim's Avatar
    Topic Author
  • Tim
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Active AdAgency Expired iSEO Expired Socialize Expired

My am only trying to install the programs on1 domain > Juniorgolflist.net < the staging sites are test sites prior to pushing live.

Do I need to download and install it them that way? I ahem not had top don that so far

please help
thanks
Tim

8 years 4 months ago
Licenses:

Hi, Tim.

If your supported domain is: juniorgolflist.net then using iJoomla Installer you'll be able to install components ONLY under that domain.
If you want to test components under different domain (or subdomain) you NEED to install them via Joomla Installer... that is just like any other extension in Joomla!:

docs.joomla.org/Installing_an_extension

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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