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JS 4.1.3->4.1.4 license is invalid. Please contact us for more information

9 years 4 months ago
  • Rob's Avatar
    Topic Author
  • Rob
  • Offline
  • Fresh Boarder
  • Posts: 3
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Licenses:
JomSocial Active Socialize Active

ISSUE SUMMARY:
At DOMAIN/administrator/index.php?option=com_ijoomlainstaller, I click to upgrade JomSocial 4.1.4 and get "Error This license is invalid. Please contact us for more information!"
My license to JomSocial Pro is valid.
STEPS TO REPLICATE:
1
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5
RESULT
EXPECTED RESULT
BROWSER

9 years 4 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Rob,

Please you upgrade the ijoomla installer, download the all new package from "My Account" page.

If this is still not working, you can install jomsocial zip package directly instead via ijoomla installer.

thank you

Moderators: Piotr Garasiński
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