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500 Internal Error caused on Jom Social during upgrade, issue is isolated.

10 years 10 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY:

Our issue happened during upgrading JS. We are now unable to access JS via front-end of back-end. Also, our upgrade module does some whack stuff.

STEPS TO REPLICATE:

1 Login Via back-end
2 Check JS components
3 Issue is immediate
4 Same for Upgrade procedural software
5 Fix please

RESULT

500 Internal Server Error

EXPECTED RESULT

I don't know

BROWSER

All

10 years 10 months ago
Licenses:

HI.

I can't access your site due to SSL issue:
sec_error_unknown_issuer
Browser is forced to use HTTP Strict Transport Security when connecting to your site this I can't add exception for it.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
Licenses:
JomSocial Active

Hey Michal,

The issue was actually to do with .htaccess not allowed in the directory.

Moderators: Piotr Garasiński
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