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My IP address is being blocked by Jomsocial

8 years 4 months ago
  • Richard's Avatar
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  • Richard
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ISSUE SUMMARY

I've done a tracert from my network and found that my IP address is being blocked and I can not access my jomsocial subscription. My IP address is 74.68.37.214

8 years 4 months ago
  • Paul's Avatar
  • Paul
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Hi Richard,

This is now unblocked. If you have any further issues please let us know

8 years 4 months ago
  • Richard's Avatar
    Topic Author
  • Richard
  • Offline
  • Fresh Boarder
  • Posts: 12
  • Thank you received: 4
Licenses:
JomSocial Expired

Thanks any idea why my ip was banned?

8 years 4 months ago
  • Paul's Avatar
  • Paul
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Hi Richard,

Sometimes the server may detect a false positive, while this can be unfortunate for the user in the overall scheme of things it is best for the security of all our users to be safe. Sorry for the inconvenience it may have caused

Moderators: Piotr Garasiński
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