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After Update i'm loosing activity data

10 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

Can you provide me the stream example, please?

thank you!

10 years 7 months ago
Licenses:
JomSocial Active

What did you mean with exemple, the entries that i lost are the : user x created a new group/event/discussion from more or less 1 year ago, all the thies entries are stored in the database overhead part of the table but i dont know how to restore it

10 years 7 months ago
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  • Dimas
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Hi,

well, I checked the oldest stream and its coming from "2011-02-23", and its active, so its mean the stream from last year should be fine too..

I am not sure why your stream gone, we can't track it, except you have the database backup, and know the detail of that stream items (what the name of that new group/event/discussion)

thank you!

10 years 7 months ago
Licenses:
JomSocial Active

i have not a backup right now, but for exeple, i have entered php my admin - database epacadem_plt - table jb25_community_activities and filtered by app :
SELECT *
FROM `jb25_community_activities`
WHERE `app` LIKE 'groups.discussion'
ORDER BY `jb25_community_activities`.`created` DESC
LIMIT 0 , 30

the result is 3 entries from 2016 and next are from 2014 so the entire 2015 is missing and almost every day someone add a new discussion (in this case).

10 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Maybe you was disabled some stream in 2015 (check user points configuration)

I cant give you more hint, and cant restore the missing stream.. which you dont have the database backup for the comparation

10 years 7 months ago
Licenses:
JomSocial Active

ok, i'm found a backup and restore it, now i have all the missing enties (that was no archived/disabled) , now the question is, why so many entries goes to overheaded part of the database, like that they are deleted, why the system delete most recent entries and now the oldest ones cause is not the first time that happend and is not possible that i have to do a backup everyday.

thank you in advance

10 years 7 months ago
  • Dimas's Avatar
  • Dimas
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can you try to re-install it? and make sure the streams are deleted or not?

10 years 7 months ago
Licenses:
JomSocial Active

to reinstall what? i have restored now the entries and they are public, i dont think that someone of the admins have the time to delete almost 1000 entries one by one from the frontend, and no one else have the cpanel/database access so i am sure that no one have deleted the entries.
if you think to reinstall jomsocial i dont think that that can be the problem cause the first time this happend to me with a previous version of jomsocial and after that i have update it 1 or 2 times

10 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

I just fix this, some of stream title is empty, which the title value is not empty or NULL

thank you

Moderators: Piotr Garasiński
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