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After Update i'm loosing activity data

10 years 9 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY:
Hi, my problem is that after the update to jomsocial 4.1 i'm loosing data of the activity, almost every day i'm loosing, more or less 1000 lines in the database table _community_activity, and i have to restore the table from the day before;
but the net day happend again,

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

what is your version previously? Would you mind provide me phpmyadmin access, please?

thank you

10 years 9 months ago
Licenses:
JomSocial Active

the previous was 3.2 and 4.0 how can i give you phpmyadmin ? i have to write a private message or how?
btw: i have siteground- i have to give my cpanel user and pass?

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

Most of your activities already set as archived, I can publish it if you want, but your activities has 15000++ stream item, and will make your site bit slow.. this is up to you :)

thank you

10 years 9 months ago
Licenses:
JomSocial Active

thank you, yes i prefere to plublish the archived data because the system delete most recent data instead to archive the oldest one, i prefere to publish all the data and later i will delete the oldest one manually. Thank you for the support

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
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ok done, I already un-archived the streams

10 years 9 months ago
Licenses:
JomSocial Active

Mhh, sorry, i dont see it, still without most of the latest activities, such as the add of discussions, new bulletins, new events...

10 years 9 months ago
Licenses:
JomSocial Active

Or just tell me how to restore the missing lines so i will do the restore to be able after that to delete old rows in the db

10 years 8 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

You can use this query to un-archived the stream :

UPDTE  `jb25_community_activities` set archived=0 WHERE 1

I think it back to archived caused by this jomsoical configuration->Site-> "Maximum Days of Unarchived Activities" and "Unarchived Activities Limit"

thank you!

10 years 7 months ago
Licenses:
JomSocial Active

Again happend the same but i cannot restore it, i have tried the UPDATE `jb25_community_activities` set archived=0 WHERE 1, but the overhead entries was no restored

10 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

I cant login to your backend anymore, can you check again the backend account, please?

thank you!

10 years 7 months ago
Licenses:
JomSocial Active

updated the admin account now - you can access.

10 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

I just checked this, and all records inside database activities are published, no-item stream on arhived flag, check on frontend the all stream-items are showing fine.

thank you

10 years 7 months ago
Licenses:
JomSocial Active

Hi, is not the problem the items archived or not, many activities are lost and they are inside the database as overheaded, i need to restore thees items back

Moderators: Piotr Garasiński
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