Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Registration Page not working

8 years 5 months ago
  • Ivan's Avatar
    Topic Author
  • Ivan
  • Offline
  • Fresh Boarder
  • Posts: 39
  • Thank you received: 0
Licenses:
JomSocial Expired

We upgrade JomSocial from version 3.16 to 4.1.3. The upgrade was successful.

After that we customised the registration page.

When testing the registration page, on click of Next nothing happens. I checked the console and I am receiving an jQuery issue. Here is the URL www.mydietfreelife.com/register.html .

The error is:
Uncaught TypeError: joms.jQuery is not a function
Uncaught ReferenceError: jfbcJQuery is not defined

We check page source and the jQuery version 1.11.3 is loaded.

Please can you'll take a look and let us know what the issue is.

Our Joomla version is Joomla! 3.4.5 and PHP Version 5.5.30.
We are using Kallyas template - themeforest.net/item/kallyas-responsive-...mla-template/4482371 .

Any help will be appreciated.

8 years 5 months ago
Licenses:

HI, Ivan.

It seems that issue is caused by corrupted JFBC installation:
i.imgur.com/4ujuukU.png

Remove JFBC or reinstall it.

You also mentioned "After that we customised the registration page.". What customization do you mean?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 5 months ago
  • Ivan's Avatar
    Topic Author
  • Ivan
  • Offline
  • Fresh Boarder
  • Posts: 39
  • Thank you received: 0
Licenses:
JomSocial Expired

Hi Michal,

Thanks for the reply. We have uninstalled the JFBCSystem. But still it is not working... Any help will be appreciated.

By customization we mean that by default the JomSocial registration page is whole block. If you see our registration page - www.mydietfreelife.com/register.html - , we have split into two columns.

1st column has the JomSocial Registration form ( which has not been touched ) and the 2nd columns has Subscribe to our newsletter, Listen to Radio Show, Download our app images.

8 years 5 months ago
Licenses:

Hi, Ivan.

One error comes from SCLogin:
www.sourcecoast.com/forums/non-commercia...query-is-not-defined
But probably the second one : TypeError: joms.jQuery is not a function cause registration for issue.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 5 months ago
  • Ivan's Avatar
    Topic Author
  • Ivan
  • Offline
  • Fresh Boarder
  • Posts: 39
  • Thank you received: 0
Licenses:
JomSocial Expired

Hi Michal,

We are wanting for the developer to reply.... Its a big urgent.... site visitors are not being able to signup...

8 years 5 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Ivan,

Would you mind provide me FTP access, please?

thank you!

8 years 5 months ago
  • Ivan's Avatar
    Topic Author
  • Ivan
  • Offline
  • Fresh Boarder
  • Posts: 39
  • Thank you received: 0
Licenses:
JomSocial Expired

Hi Dimas,

We have updated the above ticket with FTP details.

Please take a look and let us know what the issue is.

8 years 5 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Ivan,

This issue caused by " JSPT" component, you should contact JSPT developer for fixing this.

I already disabled JSPT for now, and the registration is working fine now.

thank you!

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved