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Upgrading Problem

9 years 5 months ago
  • Carmina's Avatar
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  • Carmina
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JomSocial Expired

Hi Support,

Please was wondering why we cannot upgrade to the latest version 4.1.3?

Thank you and let me know your thoughts.
Carmina

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9 years 5 months ago
Licenses:

HI, Camina.

That is correct. Currently you hold a Standard license when you want to upgrade to JomSocial Professional.
This can't be done as your license was probably downgraded when you renewed recently.
You still may upgrade JomSccial via Joomla! installer just by installing latest version on top of your installed one.
You may download your installation package here: www.jomsocial.com/component/digistore/licenses

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9 years 5 months ago
  • Carmina's Avatar
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JomSocial Expired

Hi Michal,

Do you have other partners like Joobi Jmarket? www.jomsocial.com/addons/e-commerce/jmarket-v33
Build your own social networking platform where users can sell their own products and share them with your community. You can also incorporate popular social media features in your store such as sharing buttons and activity stream which will boost product exposure and brand notoriety.

Thank you,
Carmina

9 years 5 months ago
Licenses:

Hi, Carmina.

In addons section are list of available extensions that could be integrated with JomSocial.
Nevertheless they belong to respective developers and if you have question regarding them - you should contact their authors.
I saw that many users use jMarket on their sites.
You may give it a try.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 5 months ago
  • Carmina's Avatar
    Topic Author
  • Carmina
  • Offline
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 0
Licenses:
JomSocial Expired

Hi Michal,

Why we cannot import Jomsocial users from our main website tykemart.com to our beta site at tykemart.com/beta/ ?
We encountered error "CSV file is not formatted properly" when importing the exported csv file from tykemart.com.
Also try to export csv file from tykemart.com/beta and import back the file but still encountered error "CSV file is not formatted properly".

<removed for security reason>

Please check attached files for references.

Thank you and please let me know your thoughts.
Carmina

Attachments:
9 years 5 months ago
Licenses:

Hi, Carmina.

Please, follow forum rules:

1. Open NEW thread for your NEW issue/request. Your latest post is irrelevant to your previous issue and topic title.

2. DON'T post any credentials into post text - it's available to EVERYONE logged in.
It's like asking to be hacked.

So, please, open NEW thread for your new issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Carmina
Moderators: Piotr Garasiński
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