ISSUE SUMMARY:
Just recently installed JomSocial but have been unable to set it up correctly and the Share Box isn't visible anywhere, although it must have been a week ago as I posted something.

STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER - Chrome

Hi Sandra,

Seems your have conflict with this extenstion "SqueezeBox" please you disable it.

Anywya, I cant access your backend, please provide us the correct login information.

thank you!

I have had several developers say they cannot access the system with this username and password yet it always works for me and often they forget to use the url as I have specified it so can you please try again.

I have no idea what a "Squeezebox" extension is and when I go into manage extensions and look at every single one there is nothing remotely like that name in there. The only mention of squeezebox I can find is on a disabled plugin "System - JCE Mediabox", where the description lists 4 different themes, one of which states "Squeeze theme inspired by Squeezebox by Harald Kirschner".

I have uninstalled JCE Mediabox, it was already disabled due to another conflict.

Hi Sandra,

This issue caused by modal box from K2, I suggest you contact K2 developer for this.

jQuery(function($) {
			SqueezeBox.initialize({});
			SqueezeBox.assign($('a.k2modal').get(), {
				parse: 'rel'
			});
		});
		function jModalClose() {
			SqueezeBox.close();
		}

Uncaught ReferenceError: SqueezeBox is not defined

OK thank you I will try to get some help from JoomlaWorks. Wish me luck with that.

Right, I have now tested this on a fresh install. Had K2 installed first, then added JomSocial. No Share Box. Uninstalled K2, still no Share Box. Any other ideas?

Hi Sandra,

Where is the fresh install? can I test it?

I cant login with your current account on your site.

thank you

it is runelounge.com , use login name noetic1 and same password as before.

issue on this site runelounge.com is different, its coming from System - JCH Optimize plugin