Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Transfer jomsocial website from one server to another issue

9 years 6 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Hello.
I am trying to transfer my website with jomsocial from one server to another.

Previous server steps:
Backup all the files from public_html folder.
Backup the DB from php my admin.

New server steps:
Install joomla, entered the prefix in DB of the previous DB prefix.
Deleted all files from public html and extract the backup from the previous server.
Export the DB from the previous server, to the new one.
Changed the configuration.php file with the new user/dbname/password.

Now when i try to enter the new server at this IP address
93.174.121.23/~niremco/

and i login ok.
It loads the main page
but when i try to enter a profile i get a 404 Error.

Although when i try to see the profile

93.174.121.23/~niremco/index.php?option=...w=profile&userid=109
i can see it.
But not from the correct link that i had in the previous server
93.174.121.23/~niremco/team-iremember/profile

Any idea why this happens?

Edit:
93.174.121.23/~iremember/en/

Also we have tried with akeeba but it got stucked when it went to 3% on the loader when it was about to load all the files that it backedup.

If you see the start page it doesnt load any files
93.174.121.23/~iremember/en/photos/display

Also it doesnt load any profile.
93.174.121.23/~iremember/en/11611-asdasd...dasfsdgasfas/profile

Neither groups

93.174.121.23/~iremember/en/groups

but if you try to go to photos
93.174.121.23/~iremember/en/photos/display

or

93.174.121.23/~iremember/en/freeshop

It loads perfect all the files.

9 years 6 months ago
Licenses:

Hi, Antonios.

The best way to move from one server to another is to do full site and database copy using Akeeba Backup, then simply install it using Akeeba Kickstart.

Try to use this option firs. If you'll have issue after transfer - please, post in this thread again.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 5 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

My new hosting company transfered the files and now the problem is that it doesnt load some jomsocial links
as my profile or groups or the main page.

The problem is that it loads normally some links doesnt seem to load the jomsocial files.

Could you help me privately to send you one account to login and inspect it?

9 years 5 months ago
Licenses:

Hi, Antonios.

Please, edit your first post here and provide that account credentials.

As I mentioned, the best way to move site from one server to another is using Akeeba Backup... but let me see that issue first.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 5 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Done. See the 1st post.

9 years 5 months ago
Licenses:

Hi, Antonis.

YOUR first post in this thread: www.jomsocial.com/forum/installation/303...another-issue#146858 :)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 5 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Edit:
93.174.121.23/~iremember/en/

<removed for security reason>

Also we have tried with akeeba but it got stucked when it went to 3% on the loader when it was about to load all the files that it backedup.

If you see the start page it doesnt load any files
93.174.121.23/~iremember/en/photos/display

Also it doesnt load any profile.
93.174.121.23/~iremember/en/11611-asdasd...dasfsdgasfas/profile

Neither groups

93.174.121.23/~iremember/en/groups

but if you try to go to photos
93.174.121.23/~iremember/en/photos/display

or

93.174.121.23/~iremember/en/freeshop

It loads perfect all the files.

9 years 5 months ago
Licenses:

Hi, Antonios.

Hmm... that wasn't exactly what I meant. While you editing first post, a credential box appear under main text field. You should add credentials there. Posting credentials INSIDE post text field is inviting hackers to hack your site - everyone can see post text.

Groups are displayed correctly here: iremember.gr/el/groups/display

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 5 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Ok i have updated the infos at the first post.
You should look at Test/Development Site Information to login at the NEW server

9 years 5 months ago
Licenses:

Antonios wrote: Edit:
If you see the start page it doesnt load any files
93.174.121.23/~iremember/en/photos/display


It loads: i.imgur.com/Zj8RmuA.png

Also it doesnt load any profile.
93.174.121.23/~iremember/en/11611-asdasd...dasfsdgasfas/profile


But it does: i.imgur.com/wmAMcjW.png

Neither groups
93.174.121.23/~iremember/en/groups


Also here is fine: i.imgur.com/w07PA6U.png

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 5 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Try to open one image.

9 years 5 months ago
Licenses:

Hi, Antonios.

That's why we ask for "REPLICATION STEPS".
You didn't mentioned to click on anything.

It seems you have server issues.
i.imgur.com/khXXuEP.png

But to be sure, please, contact with your hosting provider and ask them for server error log.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved