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Many daily postings are not being published

11 years 3 days ago
  • Paulo's Avatar
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JomSocial Active Socialize Expired

Hi,

I have problems in Activity Stream.

Configured Cronjobs / Scheduled Task Process as follows:
Maximum Days of unarchived Activities: 2
Activities unarchived Limit 2000

The setting up must preserve at least two days viewing.
Since the last upgrade these problems started to occur.
Many daily postings are not being published.

An example, the images sent today by the user


Part of the message is hidden for the guests. Please log in or register to see it.
, PLAY-SITIO2 album, did not appear in the Activity Stream.

Could anyone help me, please!

11 years 3 days ago
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Hi,

all archived and active stream are view able by site admin, at jomsocial backend > monitor > activities.
there is no "auto delete", stream item only can deleted by users it self.

can you replicate the issue? the issue only happening with PLAY-SITIO2 album?

your site is a live site, I dont dare to make any changes.

Regards

11 years 2 days ago
  • Paulo's Avatar
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Hi Albertus... Thank you very much for return ...

The problem happened with any activity of any User ... Everything that makes the move in the site and the Activity Stream few posts disappears after few hours...
After performed the upgrade to version our problems began ...
The users interact in the albums by users like the pictures and will not appear on the Activity Stream ... The users comment on the photos and will not appear on the Activity Stream after few hours..
The users create debates and disappeared from Activity Stream ... the users interact in the discussions and disappeared from Activity Stream after few hours.
Any activity after two or three hours disappeared from Activity Stream and begin to appear activities two or three weeks ago (after a few hours) and this problem it is a constant two weeks ...
I don't know why this problem happens and to make disappear any activity of our Activity Stream.

Hug!

11 years 2 days ago
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Hi Paulo,

can you find that disappeared activities at jomsocial backend? under monitor > activities, and filter it as archived.

and try to change that setting to:
Maximum Days of unarchived Activities 999999999
Activities unarchived Limit 999999999

let see the issue still exist or not?

Regards

11 years 1 day ago
  • Paulo's Avatar
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Hi Albertus,

The point is that the membership is over 15,000 and I need to know if the change in setting will not ruin even more the system.
The current configuration was adopted as a way to optimize the JomSocial and was working properly until to upgrade was done.

Before the upgrade did not occur posts by disappearance of problems in Active stream.
Maximum Days of unarchived Activities 999999999
Activities unarchived Limit 999999999

But after two hours, the problem became even more evident, as attached image:

Hug!

Attachments:
10 years 11 months ago
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Hi,

Super strange. could you please upgrade it to 4.1.2?
and please have a look at your database, and checking all tables for and error or corrupted.
there is a tools at phpmyadmin for checking/analyze all tables.

Regards

10 years 11 months ago
  • Paulo's Avatar
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Hello my friend...
I updated to the 4.1.2 version and spacing dates has increased considerably ... In 58 minutes jumped to five days and the next posting jumped for two weeks ago.
Between these periods there are hundreds of messages being ignored.
I did a check on the database and there is corrupted tables.
Best regards!


Attachment falha.jpg not found

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10 years 11 months ago
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Hi Paulo,

please provide me database manager/phpmyadmin access. I need to test the query at database straightly.

Regards

10 years 11 months ago
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Hi Albertus, I put the database details in the fist post.

Thank you.
My best regards.

10 years 11 months ago
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Hi Albertus,

I suspect that the problem might be related to the user ID 20162.

I realized that his profile as well as your photos have appeared when trouble begins, it may be coincidence or fact that there is some relationship.


Attachment hoje.jpg not found

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10 years 11 months ago
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Hi,

in what why I can access database manager/phpmyadmin? there is an URL?
every server can have they own way to access DB manager. must from cpanel or they have own URL for that.

Regards

10 years 11 months ago
  • Paulo's Avatar
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JomSocial Active Socialize Expired

Hi Albertus,
I put the cPanel details in the first post. The phpMyAdmin can accessed by there.

10 years 11 months ago
Licenses:

Hi,

please give me time for this mysterious issue.

Regards

10 years 11 months ago
Licenses:

Hi,

i'm still on going with this issue. I downloaded the database and try to investigating it at my local.
could you please confirmed, the issue only happening with user ID 20162?

Regards

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