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Hello me mobile view report

11 years 4 days ago
Licenses:
JomSocial Active GURU Expired

ISSUE SUMMARY:
The layout for hello me is defformed, down i attache screen with explications.

STEPS TO REPLICATE:
1 simple look on header - there hello me is displayed
2 my account - left section alsoo
3
4
5
RESULT: hello me on mobile view show defformed
EXPECTED RESULT: fixing layout for hello me
BROWSER: any mobile browser

Attachments:
The following user(s) said Thank You: Michał
11 years 4 days ago
Licenses:

Hi. Gabriela.

Thank you for reporting this. It seems to be a valid bug so I reported it to our developers.

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11 years 4 days ago
Licenses:
JomSocial Active GURU Expired

hello
how much time more will take to fix that?

Regards
Carolina

11 years 4 days ago
Licenses:

HI, Gabriela.

From two days to about a week - it depends from developers.
I'll update you with a fix here.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 8 months ago
Licenses:

Hi, Gabriela.

This will be improved in next hot-fix release.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
Licenses:
JomSocial Active GURU Expired

Verry nice - but when

and till then we have to live with bugs?

Regards

10 years 7 months ago
Licenses:

Hi, Gabriela.

Anytime soon... I'm sorry but this fix is too complicated to provide a single file patch.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
Licenses:
JomSocial Active GURU Expired

Dear i understand - but still there mobile video remain - wich is still not fixed and evry time you promiss next version - there was already 2 versions with out fixing of the same...

I feel you will compensate my waiding with some custom ))

Regards
Carolina

10 years 7 months ago
Licenses:
JomSocial Active GURU Expired

This still not fixed...

10 years 7 months ago
Licenses:

Hi, Gabriela.

What you mean by "mobile video remain" issue?
Could you post forum thread URL here?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
Licenses:
JomSocial Active GURU Expired

Hi
I will find and will add to treat.

Now there are undle of not solved.

Please let`s fix as fast possibil - by the time i will find info and supply this treat.

Regards

10 years 7 months ago
Licenses:

Hi, Gabriela.

Please, edit this thread when you'll find posts with issue you mentioned.
I can't say anything about it as I don't know what is all about.
Probably it was assigned to other team member.
If I'll have the URL then I could check status of the report and urge developers to fix it.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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