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Mobile cover problem - Desktop view

11 years 5 days ago
Licenses:
JomSocial Active GURU Expired

ISSUE SUMMARY:
1.On mobile view is missing button on cover - alsoo is impossibil to reposition cover.
2. On the same - if i change cover from mobile it is not seen on desktio - if i upload cover from desktop it is not seen on mobile.

STEPS TO REPLICATE:
1. go to my account from mobile devise and try to reposition cover - that seting button is missing
2 try to change cover from mobile and go to see it on desktop
3. try to change cover from desktop and go to see it from mobile.
3
4
5
RESULT: the missing buton to change cover ( that small as setting from mobule view),can not reposition cover from mobile, cover uploaded from mobile is not seen on desktop - cover uploaded by desktop is not seen on mobile.
EXPECTED RESULT: fixing the issue
BROWSER any

Attachments:
11 years 5 days ago
Licenses:

Hi, Gabriela.

You missed that those options are moved to visible "Options" button right under group cover: i.imgur.com/wST40EC.png

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 5 days ago
Licenses:
JomSocial Active GURU Expired

yes but please try to reposition the covr from mobile .....

11 years 5 days ago
Licenses:
JomSocial Active GURU Expired

Hello
Please try to upload from mobile a cover and take a look from desktop - will see white cover.

Please try to upload a cover from desktop - and take a look from mobile on them - there alsoo will see white cover....

Best Regards

11 years 5 days ago
Licenses:
JomSocial Active GURU Expired

hello
this alsoo is really major problem if user upload from mobile cover - and desktop user can not see them and viceversa...

11 years 4 days ago
Licenses:

Hi, Gabriela.

I assign developer to this thread.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 4 days ago
Licenses:
JomSocial Active GURU Expired

Thanks
waiding .....

11 years 4 days ago
Licenses:
JomSocial Active GURU Expired

Hello
Any idea about how long will take more to fix this issue?

Best Regards
Carolina

11 years 4 days ago
Licenses:

Hi,

could you please provide me the screenshot? I cant replicate it:



what browser at your mobile device? please try with other one

Regards

Attachments:
11 years 3 days ago
Licenses:
JomSocial Active GURU Expired

Wait if i upload cover from mobile is not seen on desktop - and when i upload from desktop is not seen on mobile...

I`m speeking about fisical mobile:
down i attache screen from desktop for cover uploaded by mobile...

Attachments:
11 years 3 days ago
Licenses:
JomSocial Active GURU Expired

Look now the same profile view by mobile

Attachments:
11 years 3 days ago
Licenses:
JomSocial Active GURU Expired

Alsoo now the same problem i will explain again:
so if i upload cover from mobile it is seen only on mobile potrait, on landscape and on desktop is not seen.
if i upload cover from desktop - mobile don`t shto cover... - hope now is clear...

so the problem is as cover is uploaded from mobile it come only for potraite mobile, for landscape and desktop is not seen

if the cover is uploaded from desktop - on mobile is not seen.

hope now will be easy to replicate...

Attachments:
11 years 3 days ago
Licenses:

Hi,

found the issue, the issue from javascript conflict.
there are many 3rd party javascript at your site.

I found there is jQuery 1.9 that loaded at your site.

https://ajax.googleapis.com/ajax/libs/jquery/1.9.1/jquery.min.js

not sure from where that came from. if you can, please remove it. at jomsocial pages already loaded jquery 1.11.x

for tackle that cover issue I put this CSS
<style>
.joms-focus__cover-image.joms-js--cover-image > img {
  top: 0 !important;
}
</style>

at template manager:





Regards

Attachments:
11 years 2 days ago
Licenses:
JomSocial Active GURU Expired

Oh God Albertus - i`m far to be bedeloper )))) if i was i think i was smart one ))))))))
But now asking your help ))))

I can not remove nothing if i don`t understand what i do .... please fix the bug.....

And tell me to chek when is done - pleaseee.....

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