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Admin very slow

11 years 1 week ago
  • Miran's Avatar
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  • Miran
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Hi everyone!
On my J3 website i'm using the latest 411 jomsocial since last week. I upgraded it in order to have the calendar module.... which is not as good as my hopes...

Now in the jomsocial admin, the pages are very slow or impossible to load. The other admin pages are normal.
Help me please

Thank you :)
Regards
Miran

11 years 1 week ago
Licenses:

Hi, Miran.

Please provide us working super user credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 week ago
  • Miran's Avatar
    Topic Author
  • Miran
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  • Fresh Boarder
  • Posts: 14
  • Thank you received: 0
Licenses:
JomSocial Active

hi again Michal

The super admin account is accessible
Regards
Miran

11 years 1 week ago
Licenses:

Hi, Miran.

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 week ago
Licenses:

Hi,

I tried it, and the speed is normal. not slow.
basically slow issue only related with server configuration or ability.

you can asking your server support to increasing php memory limit from 512 to 1024.
and increasing database configuration. for database you need to asking your server support about it.

Regards

11 years 1 week ago
  • Miran's Avatar
    Topic Author
  • Miran
  • Offline
  • Fresh Boarder
  • Posts: 14
  • Thank you received: 0
Licenses:
JomSocial Active

Hi Albertus
You are right everything is all right today. I thought you did something :)

Ok i will contact my server support
Have a nice day

Regards Miran

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