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Facebook registration

11 years 2 weeks ago
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ISSUE SUMMARY:
ok... i already setup everything for facebook registration on Jomsocial backend and also facebook developer site. And i also apply patches that available instructed on this thread. i have 1 problem but 2 scenario on registration using facebook registration.

When i try to register )sign in with facebook) using this link:

www.cubejunction.com/index.php/en/community

I got no problem registering .

BUt when user on my landing page, using hello me module for facebook registration, user will get "Undifined error"

www.cubejunction.com

STEPS TO REPLICATE:
1
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RESULT
EXPECTED RESULT
BROWSER

11 years 2 weeks ago
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Hi, Azri.

I'm not able to reach www.cubejunction.com .
Every time I'm redirected to www.cubejunction.com/index.php/en/
So I can't test issue that you report.

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11 years 2 weeks ago
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BUT. did you manage to register using the link www.cubejunction.com/index.php/en ?

we always got undefined error when try registering from the link,

but got no problem registering using www.cubejunction.com/index.php/en/community/

11 years 2 weeks ago
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Hi, Azri.

Yes, without any issue: www.youtube.com/watch?v=n-Rbox3yy84
I registered before so on screencast you may see that I log in via FB.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 2 weeks ago
  • azri's Avatar
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Its weird,

we try different account and get undefined error everytime.

BUT, will give it a try again tomorrow with other account.

Thanks michal

11 years 1 week ago
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Hello again mihael,

can you try using other fb account for registration? my user still got undefined error.. NOT 1 but several user got this problems.

11 years 1 week ago
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Hi, Azri.

I'll ask other support members.
I'll update you ASAP.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 week ago
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Hello Michal,

Thanks for your help..... will wait for your reply then.

11 years 5 days ago
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Hi, Azri.

I'm sorry but no one can replicate your issue. We're able to register/login via FB.
Clear your browser cache and remove cookies. Or try with other device and network.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 5 days ago
  • azri's Avatar
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  • azri
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Licenses:
JomSocial Active Socialize Expired

Hello Michal,

yes the problem fixed after upgrade from 4.0.10 to 4.1.1

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