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Customizing Profile in back end is not working

11 years 3 weeks ago
  • Anders's Avatar
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  • Anders
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Hello!

Since I updated JomSocial to version 4.1 Customize Profile does not work as in previously version. When I create a new group no space is seen in profile wiew.
Se image:
screencast.com/t/uWIXXbsxoYn

Moreover, when I create a new URL field there is is no longer an option to show information about the field when howering over the field

I hope you anderstand what I mean even if my English is not the best

Best regards
Anders H
Sweden

11 years 3 weeks ago
Licenses:

Hi.

1. Please, this to your current template main css file:

.joms-list__row.joms-push {
margin-top: 10px;
}

2. Hmm... seems that this feature was deprecated... I'll ask Project Manager.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
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11 years 2 weeks ago
  • Anders's Avatar
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  • Anders
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Hello!

Since I posted this thread I hve not heard from you no more after you said;

"Hmm... seems that this feature was deprecated... I'll ask Project Manager"

I really miss this function, and I wonder if you have any solution to the problem yet.
I hate to go back to an earliar version of JS.
JS 4.1 has many benefits that I appreciate. So I would be very pleased if you could provide me with a solution, so I do not want to downgrade to an earlier verision again.

Se image:
screencast.com/t/uWIXXbsxoYn

My best regards
Anders H
Sweden

11 years 2 weeks ago
Licenses:

Hi, Anders.

There was never a description field - we had tooltip field that was deprecated in latest version.
If you want it back you'll need to hack JomSocial core... as this is in JomSocial core files.
This is rather bad as hacks will be overwritten during upgrade.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 week ago
  • Anders's Avatar
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  • Anders
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  • Posts: 134
  • Thank you received: 2
Licenses:
JomSocial Active

Hi Michael!
Tahanks for your answer!

I really do not understand why you took away the tooltips in versin 4.1?
Now I am forced to otherwise inform my users on what applies to certain fields. For example, in the URL fields not put a whole web URL with http / https prefix. This is what ordinary users are doing, then they get an error message, but do not understand what the message means.

I would be happy if I from you could get a fix for this that works and which I then also can use even if I later upgrade JS

What would be perfect would be if there was a way to input text fields i registration view, where I can put information that explains things for those who register, but do not show in pfront page profile

Best regards
Anders H
Sweden

11 years 5 days ago
Licenses:

Hi, Anders.

I talked about this with project Manager. The answer is quite simple: JomSocial is mobile first. And on mobile you can't call tooltips as there is not real hover action. That's why they ware removed. I'm sorry.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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