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Email notifications not working after upgrade to 4.1

9 years 7 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY: My users don´t get email notifications anymore after upgrading to 4.1
All other system emails like register new user emails are working.
I have tried to use different server mail setting (PHP / SMTP) but no result for this problem.
Before upgrade (version 4.0.9) email notifications worked as they should.

STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

9 years 7 months ago
Licenses:

Hi, Toumas.

Your eamils are there:

prntscr.com/8nwgum

But are pending as you didn't configured cron job to send them on regular basis. Please, read this:

documentation.jomsocial.com/wiki/Setting_Up_Cron_Job


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The following user(s) said Thank You: Tuomas
9 years 7 months ago
Licenses:
JomSocial Expired

Thank You for your help!
Now email notifications are working..

However, why I can´t delete Mail Queue?

BR, Tuomas

Moderators: Piotr Garasiński
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