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Downgrade from 4.1.0 to 4.0.10

11 years 4 weeks ago
  • azri's Avatar
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  • azri
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JomSocial Active Socialize Expired

ISSUE SUMMARY:

Is there ny possibilities on downgrading latetest version 4.1.0 to 4.0.10?

I dont have back up....on 4.0.10

STEPS TO REPLICATE:
1
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RESULT
EXPECTED RESULT
BROWSER

11 years 4 weeks ago
Licenses:

Hi, Azri.

What is the reason of upgrade. You'll lost many features.

But if you insist:

1. Do safe copy of your system and database (Akeeba backup)
2. Uninstall JomSocial
3. Uninstall all JomSocial related plugins and modules
4. Install JomSocial 4.0.10.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 4 weeks ago
  • azri's Avatar
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  • azri
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Licenses:
JomSocial Active Socialize Expired

The reason for upgrade was for NEW feature. BUT seem the new feature also slow my website, and my template are not yet supported the feature of 4.1.0. and will upgrade when the release of version 4.1.1 which is much more stable. and fix the issue


Hope the above answer satisfy you question.

11 years 4 weeks ago
  • azri's Avatar
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  • azri
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  • Posts: 58
  • Thank you received: 2
Licenses:
JomSocial Active Socialize Expired

Does the downgrade will erase group created?

11 years 4 weeks ago
Licenses:

Hi, Azri.

Do a bakcup copy - ALWAYS! :)

No, it should not touch any database data.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 3 weeks ago
  • azri's Avatar
    Topic Author
  • azri
  • Offline
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  • Posts: 58
  • Thank you received: 2
Licenses:
JomSocial Active Socialize Expired

heelo michal, since after my last post... i try twice already on downgrade my website to 4.0.10. BUT no luck.

i already uninstall the component and mobule also plugin.

after clicking upload compoennts 4.0.9 or 4.0.10 , its turn to blank white page only,

this happen not only one..but 3 times already, after this happen, i cannot access my backend...because its all blank white page. please advice

11 years 3 weeks ago
Licenses:

Hi, Azri.

I need to see that issue.
But your site backend credentials seems to be outdated...
Please, edit your first post and provide correct information.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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