ISSUE SUMMARY: When clients register they are often kicked off the site and/or receive errors when they attempt to log in after clicking on the confirmation email. Is there a setting that can be adjusted to prevent this from happening? Customers become frustrated and never return to the site due to this occurring.


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RESULT
EXPECTED RESULT
BROWSER

Hi,

You are using old Jomsocial version, two old version left behind.. please you update to the latest version 4.1

thank you

Dimas,

Okay. Updated to latest Jomsocial 4.1. and now registration form is not working at all. Checked all settings
but still not working. Form is frozen. Also lost recaptcha on registration for as well. Please Help!

Also Terms and condition link on registration form is not working.

Thanks

Hi,

I already debuged it and seems you have javascript conflict, anyway I just saw your backend, and your version is 4.0.9, can you make sure upgrade to 4.1?

thank you

Updated to Jomsocial 4.1 and still having same issue with registration page. I tried to find JavaScript conflict but don't know where it is.

Please you try to disable the subscribe plugin..and let me know how it goes..

Dimas

I turned off the subscribe module and all of the Pay plan plugins and the registration form still
does not work. Still frozen.

I think you havent disabled it competely..

Okay I turn of the Jstp plugin as well and that allowed me to get as far avatar. I selected a photo to update and the update status
bar scroll across the screen, but nothing happened after that... No next... No update completed or anything. So I clicked Skip and that
took me to the "Your account has been created" page. But I was able to register and get this far.

Also, It would be very helpful and time saving if you would be more specific and detailed in your responses. I have
to wait several hours to view your post do to the time difference.

Thanks

Hi,
the first issue is totally caused by JSPT, so you should contact them for fixing this.

For the second issue, that is coming from Jomsocial photo menu configuration, it was to registered.. now I already changed to public.. and should work fine now...

thank you!

Thanks reinstalled PayPlans and JSpt. Works Now