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Installer stops on "Upgrading database" step

11 years 1 month ago
Licenses:
JomSocial Active

ISSUE SUMMARY:
Upgrading to 4.1 from 4.0.9 stalls at upgrading database using both the iJoomla and Joomla installers.
I tried executing:
ALTER TABLE `j17_community_files` ADD `profileid` INT NULL DEFAULT '1' ;
but to no avail.

STEPS TO REPLICATE:
1
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

11 years 1 month ago
Licenses:

Hi, Alan.

I presume you executed above SQL in PHPmyAdmin.
Could you edit your first post here and provide access to it?
I'll take look into your database.

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11 years 1 week ago
Licenses:
JomSocial Active

Hi Michal,

Sorry for the delay in adding the details, but I've done that now.

I spotted an update to 4.1.1 in the system and hoped it would work but it still gets stuck in the same place as before.

Alan

11 years 1 week ago
Licenses:
JomSocial Active

I'm trying to add the cpanel access detail to the first post but keep getting an internal server error:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, This email address is being protected from spambots. You need JavaScript enabled to view it. and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

11 years 1 week ago
Licenses:

Hi, Alan.

Do you try to add credentials in post content?
You should do this in credential box below post main text area.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 week ago
Licenses:
JomSocial Active

No I'm using the 'Misc Information' box.

11 years 1 week ago
Licenses:

HI, Alan.

Please, send them to me: michael [at] ijoomla.com.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 week ago
Licenses:

HI, Alan.

Fixed.

It seems you didn't run SQL query properly.
Nevertheless I did it for you ;)
i.imgur.com/etuIGm4.png

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Alan Hadley
11 years 1 week ago
Licenses:
JomSocial Active

Thank you Michael :-)

Moderators: Piotr Garasiński
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