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I did the update

11 years 1 month ago
Licenses:
JomSocial Active

ISSUE SUMMARY:
My backend joomla is blank now the front works but I can not get in the joomla to work on anything now what can I do to fix it.
snap shot is added of back end.
STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

Attachments:
11 years 1 month ago
Licenses:

Hi, Patricia.

I'm sorry but I accessed your site backend without any issues: prntscr.com/8j6oiz

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Patricia
Moderators: Piotr Garasiński
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