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problems after upgrading

11 years 1 month ago
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Dear Supporter
1) As seen on picture 1, while trying to send a link to social groups such as "Whatsup" or "viber" Apps, you see the logo of T3.
Can you kindly paste this link on your viber app: drnabi.com/fa/images/videos/Space2.mp4 to see the result?
2) As seen on picture 2, when clicking on avatars there are some new characters next to the links such as image, video, event and so on.
3) After upgrading to Jomsocial 4, while trying to play a movie at the following address:
drnabi.com/fa/movies , I see that my IE which is the last version at this time (11.0.96) tries to download (not to play while buffering), Chrome (Ver 45.0.2454.85) plays some of them but the majority has just Audio not a video. Only Mac (Safari) and iPhone can play all the movies.
4) while there is cron task the same as before, but users do not receive any email after getting comments on their albums
Regards
Nabi

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11 years 1 month ago
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Hi, Hassan.

1. I'm sorry but I can't replicate this issue. Please, check how it looks for Facebook. My viber doesn't parse URL at all.
2. This issue is caused by your outdated langauge files. Please, read this: www.jomsocial.com/forum/technical-issues...-then-english#119687
3. What version of IE? Make sure that your browser supports HTML5 videos.
4. I need access to your site backend, please, edit your first post and add extra protection layer credentials.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 month ago
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Dear Michal
I updated the backend information a few days ago but I have not received any reply yet.
Regards
Nabi

11 years 1 month ago
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Hi, Hassan.

After you change something in credential box - please, note us about it.
You always need to update thread so we could see it pending support.

while there is cron task the same as before, but users do not receive any email after getting comments on their albums


I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 1 month ago
  • Dimas's Avatar
  • Dimas
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Hi,

1. I can open drnabi.com/fa/images/videos/Space2.mp4 even via browser, it always redirected to the home page
3. do you mean play the .mp4 video directly? on IE, you should download the file first, you can play on browser directly on there
4. this is a valid bug.

thank you

11 years 1 month ago
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Dear Dimas
Thanks for your reply. The link has "/fa". I have to delete it. I got that. It now works.
When do you plan to fix the error of cron task?
Regards
Nabi

11 years 1 month ago
  • Dimas's Avatar
  • Dimas
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Hi,

I will let you know once it done :)

thank you

11 years 1 month ago
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Dear Dimas
Please while you are working on this bug, have a look at this link and see how big is this avatar.
Regards
Nabi

11 years 1 month ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

Dear Dimas
Please while you are working on this bug, have a look at this link and see how big is this avatar.
www.orthodontist.ir/fa/patient_file/new_...e/album?albumid=1504
Regards
Nabi

11 years 1 month ago
  • Dimas's Avatar
  • Dimas
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here is the fix , open this file components/com_community/libraries/notification.php, find this code :

case 'submit' :
                                    $sendIt = $params->get('etype_photos_submit_wall');
                                    break;
after this :
case 'like' :
                                     $sendIt = $params->get('etype_photos_like');
                                    break;

11 years 1 month ago
  • Dimas's Avatar
  • Dimas
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regarding avatar issue, please you create new topic..

11 years 1 month ago
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Dear Dima
I couldn't get what you mean.
I can find the second code:
case 'like' :
$sendIt = $params->get('etype_photos_like');
}
break;
but not the first one you mentioned.
Should I replace what I found with the first one?

11 years 1 month ago
  • Dimas's Avatar
  • Dimas
  • Visitor
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I sorry I mean :

open this file components/com_community/libraries/notification.php, add this code :

case 'submit' :
                                    $sendIt = $params->get('etype_photos_submit_wall');
                                    break;
after this :
case 'like' :
                                     $sendIt = $params->get('etype_photos_like');
                                    break;

11 years 2 weeks ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

Dear Dimas
I recopy my 4th problem again:
4) while there is cron task the same as before, but users do not receive any email after getting comments on their albums
It has not been fixed yet, did you made the patch?
Regards
Nabi

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