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Recommended upgrade process please!

11 years 2 months ago
  • Diana's Avatar
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  • Diana
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I have Joomla 3.4 and installed JomSocial 4.0.8 pro. Now there is an update and I thought it would be an easy update like other components. How do I do this exactly please?
Hoping this will fix an error message on the register page on the members module
www.standupgirl.com/sisterhood/community-home.html

Diana

11 years 2 months ago
Licenses:

Hi Diana,

for jomsocial upgrade you can using ijoomla installer.
documentation.jomsocial.com/wiki/IJoomla_Installer_Installation

that ijoomla installer included at jomsocial pacakage.

you can upgrade it from joomla extensions manager by downloading the package from jomsocial.com > my account

for error message at members module:
please goto joomla extensions > modules manager > open that members module, and Enable list sorting filters

Regards

10 years 6 months ago
  • Diana's Avatar
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  • Diana
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JomSocial Active AdAgency Active

I must be stupid because where is the license number exactly to use the ijoomla installer for an upgrade? Everything I try gives me a blank white page.

Or can I just upload using joomla? If so do I have to uninstall first or upload over my existing 4.1.4 version?

10 years 6 months ago
Licenses:

Hi,

please download jomsocial 4.1.6 at jomsocial.com > my account.
unzip that file, you can find ijoomla installer at there.
install it again from joomla extesnions > manage, upload package file. after that try to upgrade your jomsocial by using ijoomla installer again.
you can find jomsocial license number at jomsocial.com > my account. if still cant, please upgrade your jomsocial using traditional way, from joomla backend > extensions > manage, upload package file. No need to uninstall anything, jomsocial will automatically detect your prev version.

Regards

Moderators: Piotr Garasiński
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