Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

All links just refresh the user profile page

11 years 3 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY:
This is a new site under development. Have just installed the latest version of JomSocial. When logged in, the profile page loads, but none of the JomSocial links (Friends, Groups, Photos etc) work.

When these links are clicked, it just refreshes the profile page.

Any help would be appreciated.

11 years 3 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Steven,

This issue caused by itemID, please you make sure the smaller itemID is set for Jomsocial home page, seems on your current setting it set to jomsocial profile page.

Your backend access is not working, so I cant test it directly.

thank you

11 years 3 months ago
Licenses:
JomSocial Expired

Hi ..... thanks for the quick response.

Sorry about the incorrect admin access. I have updated this detail in my first post - these new details should now work.

thanks

11 years 3 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

hi,

Please you check again, should be fine now.. this issue was caused by Jomsoical2 menu set to Jomsocial profile page, now I already set it to Jomsocial home page.

On your jomsocial page, you will see the broken module layouts, for fixing this please you change the module positions and change the title, more information read here www.jomsocial.com/forum/technical-issues...ing-correctly#136273

thank you

11 years 3 months ago
Licenses:
JomSocial Expired

Thank you so much for this ....... The appearance is now looking good.

One more thing though ... sorry.

It now appears that the tabs for group, events, whos online etc are not working .... they are visible, but not working.

Any help is appreciated.

11 years 3 months ago
Licenses:
JomSocial Expired

Sorry .... also the Stream and About me tabs on the Profile page appear to be not working as well

11 years 2 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Steven,

My apologize for delay answer, currently I am on holiday, I will be back and continue inspect your issue on July 30th.

Thank you for your undestanding

11 years 2 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Steven,

THis is caused by 3rd party issue, I see this error on your site :

Uncaught TypeError: Cannot set property 'groupEasyBlog' of undefined(anonymous function) @ profile:53

please you contact easyblog developer for fixing this.

thank you

11 years 3 days ago
Licenses:
JomSocial Expired

Thank you for this. During the development phase of this site, I disabled the easyblog plugin and all worked well. However, I now find that the same thing is happening again and can not work out why.

When on the profile page, all links (friends, groups, photos etc) just result in the profile page refreshing, rather than opening the correct page.

I have unpublished all easyblog plugins etc to see if these are causing the conflict.

Any help you can offer is appreciated.

11 years 3 days ago
Licenses:
JomSocial Expired

Sorry, I should have read back through my original request.

I have now fixed the problem.

Sorry for any inconvenience.

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW