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video pending

11 years 3 months ago
Licenses:
JomSocial Active Socialize Expired

hello i need help im set cronjob but the video remain in pending not convert help me pls? my skype is erosbook add me im possible pay for this fix help me? the site is www.erosbook69.com but im point this subdomain test.clubpriveroyal.com open same site im create cronjob on new delux server goaddy and have ffmpeg im recived this in email but the video not converted pls help??????

--2015-07-07 16:33:01-- www.test.clubpriveroyal.com/index.php?op..._community&task=cron
Resolving www.test.clubpriveroyal.com ... 160.153.16.29
Connecting to www.test.clubpriveroyal.com|160.153.16.29|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/xml]
Saving to: “/dev/null”

0K 103M=0s

2015-07-07 16:33:01 (103 MB/s) - “/dev/null” saved [510]

11 years 3 months ago
Licenses:

Hi Michel,

if not converted, must be the issue with ffmpeg it self.
please make sure you put correct ffmpeg path at jomsocial video setting.
and make sure that ffmpeg using latest version ffmpeg.org

I need you to provide me FTP access detail. so I can make sure about that ffmpeg is exist and correct.

please edit your first post at this topic and put credential information at site info form.

Regards

11 years 3 months ago
Licenses:
JomSocial Active Socialize Expired

im send pm whit ftp

11 years 3 months ago
Licenses:

Hi Michel,

jomsocial doesn't convert the videos. videos always converted by FFMPEG it self.
I just checked, FFMPEG not exist at your server.

please contact your hosting provider about that. and make sure using latest version www.ffmpeg.org/
after installed, you must put the correct path of FFMPEG at jomsocial backend. hosting support must be know about what the path of installed FFMPEG.

Regards

Moderators: Piotr Garasiński
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