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Jomsocial Admin is blank and need to upgrade

11 years 4 months ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

ISSUE SUMMARY: I'm getting a blank JomSocial admin page when I moved the Joomla 3.4 site to another server. Currently I have viewing the site 'as live' via a hosts file alteration. I have recently renewed the product subscription and I must have a new licence code as when I try to update JS via iJoomla Installer it tells me that the license is wrong. Since I cannot access the JS admin to correct this, I'm going in circles.

So, 1st issue, Can you email please the JS version 3.2.1.6 and I will upload manually or alternatively, I will post the code somewhere in the DB if you can tell me where and then use iJoomla.

2nd issue is the blank admin that may be resolved with an update, but if not, I will need your help.

11 years 4 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
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Hi david,

Please you try to upgrade it first, if this issue still happens please let me know..

I sent email with Jomsocial version 4 and 3.2.1.6, but I suggest you upgrade with the latest version 4.0.7

thank you

11 years 4 months ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

OK, I have upgraded to JS 3.2.1.6, but still get a blank page when I choose JomSocial from the Admin Components menu. I can't seem to generate any error messaging either on screen (error = development) or in the server logs. The front -end of Jomsocial works as expected.

I am running J3.4.1. JomsocialUpdate is turned off as this crashed the entire admin. I don't want to go to v4 of JS as we are running a custom template and don't need the extra hassle right now, just trying to change the server over. I have my server guy checking that the PHP modules on the two servers are indentical, but would appreciate any guidance you can offer as to why the JS admin is blank

11 years 4 months ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

Solved, added the 'intl' PHP module to the server and works now.

Moderators: Piotr Garasiński
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