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Clicking on the About Me tab in profile is doing nothing…. should it not take me to the user's detail profile?
STEPS TO REPLICATE:
1. login to user front end
2 go to user profile
3 find "About Me" tab and click on it
4. and see nothing happen
5. and wonder why that is the case
RESULT: nothing
EXPECTED RESULT: display the user's profile details
BROWSER: Safari and Chrome
You enabled js scripts compression in your template. That damages our scripts. So I disabled it and now tabs work as they should.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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JomSocial js files are already compressed and additional compression just damaged them.
You should introduce exceptions for JS js scripts.
There are a lot of different optimization extensions, we don't test them - their developers should rather test their extensions if they compress other extensions files properly.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you