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How to cancel update?

9 years 3 weeks ago
  • Tima's Avatar
    Topic Author
  • Tima
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  • Posts: 48
  • Thank you received: 4
Licenses:
JomSocial Active GURU Expired Socialize Expired

Hello!
My site is set jomsocial 3.2.1.6
I accidentally pressed the update component and stopped at one step of the installation.
Now I can not log into the admin area jomsocial, constantly shows this step ..
My site is not yet ready to move to jomsocial 4 ...
Tell me, how can I cancel the update?

Attachments:
9 years 3 weeks ago
Licenses:

Hi, Tima.

Connect with your server via FTP.
Browse to: ROOT/administrator/components/com_community
Look for a file: installer.dummy.ini
Rename it to: installer.dummy.ini-old
Backend will be unlocked.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 3 weeks ago
  • Tima's Avatar
    Topic Author
  • Tima
  • Offline
  • Fresh Boarder
  • Posts: 48
  • Thank you received: 4
Licenses:
JomSocial Active GURU Expired Socialize Expired

Hi Michel!
After this i have white page in JS backend =(

9 years 3 weeks ago
Licenses:

Hi, Tima.

Two files ware missing:

ROOT/administrator/components/com_community/helpers/license.php
ROOT/administrator/components/com_community/helpers/theme.php

I uploaded them and backend is unlocked.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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