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facebook login not working from chrome ios

10 years 1 week ago
  • Jorge's Avatar
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ISSUE SUMMARY:


STEPS TO REPLICATE:
1login using facebook in chrome for ios
2it wont work no login at all
3
4
5
RESULT
EXPECTED RESULT
BROWSER

10 years 1 week ago
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Hi, Jorge.

Could you elaborate a little bit more?
What happens exactly?
Are there any notifications or error messages?
On what devices you trying to login?
What screen looks like?
Could you add printscreens?

Do you configured integration properly?
documentation.jomsocial.com/index.php?ti..._up_Facebook_Connect


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10 years 1 week ago
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i get a blank page that never login

10 years 1 week ago
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this happens just in ios

10 years 1 week ago
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Hi, Jorge.

I asked other support members to test this issue.
Please, hold on, I'll update you ASAP.


- Instead of saying: 'it's not working', explain the problem in detail.
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10 years 1 week ago
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Hi, Jorge.

It seems it's related with Chrome on iOS:
stackoverflow.com/questions/16843116/fac...ted-in-chrome-on-ios

I'll report this to our developers and ask if we could do something about it.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
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10 years 6 days ago
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hi now im getting this error in facebook login

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10 years 6 days ago
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Hi, Jorge.

Bug report was rejected as 3rd party bug (Chrome bug). We can't do anything about it. Chrome developers should.
Did you followed our documentation: documentation.jomsocial.com/index.php?ti..._up_Facebook_Connect ?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 5 days ago
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didi you see the screenshot that one is from a normal desktop chrome so why is happening?
it was working fine the first time then stopped working i did follow the steps

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10 years 5 days ago
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and is not a chrome bug because i got 2 platforms in the same page using facebook login and the other one works perfect have a look

www.londonviralmarket.com/george_crown/

10 years 5 days ago
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are u gonna replay?

10 years 5 days ago
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Hi, Jorge.

Did you send your app for FB review?
I registered on your site via FB without any issues, please, check my account.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Jorge
Moderators: Piotr Garasiński
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