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Jomsocial seems to have lost access to the template

10 years 2 weeks ago
  • Marc's Avatar
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  • Marc
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  • Posts: 1
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Licenses:
JomSocial Expired

ISSUE SUMMARY:

After installing the previous update, JomSocial seems to have lost access to the template.

I installed the current update and problem still exists.


STEPS TO REPLICATE:

Simply log in to the front end and click on "Community"

RESULT
EXPECTED RESULT
BROWSER - Chrome, Firefox, IE

Attachments:
10 years 2 weeks ago
Licenses:

Hi, Marc.

Please, post URL to your community as I don't know where to access it on your site.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 weeks ago
  • Marc's Avatar
    Topic Author
  • Marc
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Expired

I did already in the private section. Is it not there?

10 years 2 weeks ago
Licenses:

Hi, Marc.

I'm sorry, I missed that.
But could you upgrade my access rights to Super User?
I need to enable error reports in Joomla!

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 2 weeks ago
  • Marc's Avatar
    Topic Author
  • Marc
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Expired

Done Sir!

10 years 2 weeks ago
Licenses:

Hi, Marc.

Fixed.

Issue was caused by usage of outdated Event module template file in overrides. I commented this file and now site is back on line without errors :D

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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