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Fetching URL: No thumbnail, no title, no description

9 years 2 weeks ago
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ISSUE SUMMARY:

Hi,

When try to fetch an URL making an status update thumbnail, title and text aren't fetched. I tried on frontage and profile with different sources. Fetching URLs already worked on former jomsocial version.

In the "misc information" I post an link to an entry, where it already has worked fine.


STEPS TO REPLICATE:
1 Login as user
2 make and status update on frontage or profile
3 insert URL
4
5
RESULT
EXPECTED RESULT
BROWSER

9 years 2 weeks ago
Licenses:

Hi, Jan.

It seems to be a bug... I see that this happens on all sites... but I asked other Support members to test it also...
Let's wait with bug report for their tests...

- Instead of saying: 'it's not working', explain the problem in detail.
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9 years 2 weeks ago
Licenses:

Hi, Jan.

Do a safe copy of this file:

ROOT/components/com_community/controllers/system.php

Then replace original file with patched one from package.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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The following user(s) said Thank You: Jan
9 years 2 weeks ago
  • Jan's Avatar
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Hi Michal,

thank you for your response. I just installed the the fix but the issue still exists in some parts.

Fetching images works now. Unfortunately title and text are still not fetched.

9 years 2 weeks ago
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UPDATE

Sorry, I was to fast. I tried another source and there it worked. I'll try other sources and come back.

9 years 2 weeks ago
  • Jan's Avatar
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I tried different sources and all data were fetched excepted from the first source I tried. :D I think it depends on the structure of this site. Thank you for the fix.

Moderators: Piotr Garasiński
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