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Ijoomla installer crash ¿licence?

11 years 6 months ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

I am installing 4.0.3 Jommsocial on a new 3.4.1 Joomla installed in Digital Ocean template.

When I click Ijoomla installer only this text is shown:

Extension Installed Version Latest Version Status License # You can see your license code from - My Downloads - from your iJoomla/JomSocial account Expire Date Install / Upgrade Buy / Renew
Ad Agency Pro


I tried with diferent domains (soc.sphiral.com sphiral.socsoft.es) but never rules.

¿is something with domains/subdomains?

(be carefull because sphiral.com is in diferent server, is production server. Now, we are testing soc.sphiral.com.)

11 years 6 months ago
Licenses:

Hi, Iñaki.

Please, edit your first post and provide FTP credentials so we could access your Joomla files.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 6 months ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

I can't, there is no FTP server there, but is a NEW installed Joomla. Does not have any change.

11 years 6 months ago
Licenses:

Hi, Iñaki.

SSH for any chance?
I need to enable error reporting in Joomla! to see what is happening... and further access to file in order to fix it.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 6 months ago
Licenses:
JomSocial Expired iSEO Expired Socialize Expired

I edited the post with SSH root.
don't worry, is a test server, we will erase it later

11 years 6 months ago
Licenses:

Hi, Iñaki.

It seems that your server doesn't meet our system requirements:
documentation.jomsocial.com/wiki/System_Requirements

I unlocked your site backend and removed all extensions except main component (com_community folder in administrator is renamed to keep backend unlocked.

Try to increase server settings before you install again.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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