Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Profile Links

11 years 6 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY:
Profile links ( Photos, Videos, Groups, Events, Friends, View All Events, View All Videos,Advanced Search)
not working.

The jomsocial is configured as multiprofile , there are two type of registered users (Writer and Advertiser).
I used "Profile Pro for JomSocial" for profile customization

STEPS TO REPLICATE:
1. Log on the site frontend
2.Click on "myprofile" button
3.Click on profile links

11 years 6 months ago
Licenses:

Hi, Eileen.

Your frontend displays only counter and I can't login to site backend with credentials you provided.

Please provide us working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 6 months ago
Licenses:
JomSocial Expired

Sorry
Credentials updated.
I've also accidentally deleted the jomsocial menu and then recreated if.Maybe this caused the issue.

11 years 6 months ago
Licenses:

Hi, Eileen.

Ok, but how I could access your site frontend?
Please, provide a URL where I could see the issue.
I'm constantly redirected to counter page.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 6 months ago
Licenses:
JomSocial Expired

Hi Michal.
I put front-end domain and login credentials in "Misc Information" section

11 years 6 months ago
Licenses:

Hi, Eileen.

You have menu misconfiguration.
Menu item isn JomSocial toolbar doesn't have OWN menu item ID but inherit it from its parent - in your case "My Profile" menu item from Main Menu.

You don't have JomSocial frontpage/home menu item so "My Profile" replaces it - thus all links trying to redirect to profile.

1. Create JomSocial frontpage/home menu item - if you don't want to display it anywhere on your site just create hidden menu (menu that is not assigned to any module)
2. Edit "My Profile" menu item and change it to menu alias - then point it to Profile menu item in JomSocial toolbar menu.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 6 months ago
Licenses:
JomSocial Expired

Thank you !

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved